Give every first order
a useful follow-up.
Use the Shopify second-purchase programme for adaptive customer follow-up. Keep the visual workflow builder for specific campaigns, events and integrations your team wants to control.
The full email automation toolbox
Complex journeys, assembled from simple building blocks
Event-Driven Triggers
A signup, a purchase, or any custom event you track can set a workflow in motion — no manual kickoff.
Smart Email Sequences
Deliver the right message at the right moment, with content that adapts to each user's data.
Time-Based Delays
Space your steps out deliberately. A well-placed pause turns a batch of emails into a journey.
Conditional Logic
Split paths on what users do, who they are, or how they engage — every contact takes their own route.
External Integrations
Webhook steps push data to outside systems or set off actions beyond Bitelio's walls.
Re-entry Control
Choose whether a contact can pass through a workflow once or many times. Strategy, not spam.
A workflow builder you can see
Configure the specific automations your team needs alongside the second-purchase programme
Pick a trigger
Decide which event opens the journey — a signup, a purchase, or any custom action your app reports.
Design the flow
Arrange emails, delays, conditions, webhooks, and more on the canvas until the journey looks right.
Go live and watch
Flip it on and let it run on its own. Every execution is visible in real time, so nothing happens in the dark.
Journeys for every stage
Product guidance, purchase intent and customer follow-up
- 01
First product experience
Use an order or delivery event to send useful guidance in your store’s voice, then check whether the customer needs help.
Delivery event → Product guidance → Check the customer’s experience
- 02
Abandoned Cart Recovery
Use a verified abandoned-checkout event to offer a useful reminder. Coordinate it with the second-purchase programme to avoid duplicate messages.
Abandoned checkout event → Wait → Check for a completed purchase → Send an eligible reminder
- 03
Re-engagement Campaigns
Bring lapsed users back with flows keyed to their last activity and how they've engaged before.
Purchase-intent event → Check eligibility and recent activity → Relevant follow-up
Launch your first workflow today.
See how this tool fits your second-purchase programme. Check Shopify access or connect another platform through the API.