Skip to content
Bitelio

Pricing

Choose how far you want to take your customer follow-up.

Start with your store’s needs: sending volume, team access and AI assistance. Keep unlimited contacts on every plan.

How will you use Bitelio?

Projects connected to Shopify are always billed through Shopify, including from the Bitelio website. New public installations are pending review: check access before choosing a plan.

Reference prices in USD per 30 days. Final amount, billing currency and taxes are confirmed in Shopify.

Less preparation with AI

For Shopify stores with programme access, paid plans add knowledge drafts, question proposals and adaptive decisions within their allowance. Review the content and approve the limits before activating the programme. You can start with part of your catalogue.

Channels and offers have their own terms

Email allowances do not cover other channel charges or the cost of discounts, gifts or free shipping. WhatsApp, browser notifications and your app integration need their own setup and consent.

Free

For preparing your first follow-ups.

$0/30 days

1,000 emails / month

  • Automations, campaigns & transactional
  • Custom domains & unlimited contacts
  • Tracking & analytics
  • Emails carry a Bitelio badge
See Bitelio for Shopify
Most popular

Pro

For teams adding AI to their follow-up.

$19/30 days

15,000 emails / month

  • The full Free plan, plus:
  • Product knowledge AI for Shopify programmes, within plan limits
  • Badge-free emails
  • Email support · 3 teammates
  • Overage: $1.20 per 1,000 emails
See Bitelio for Shopify

Scale

For serious sending volume.

$99/30 days

100,000 emails / month

  • The full Pro plan, plus:
  • Your own dedicated sending IP
  • 10 teammates · priority support
  • Overage: $1.20 per 1,000
See Bitelio for Shopify

Enterprise

For compliance-minded teams.

Custom

Custom volume & commitments

  • SSO / SAML & audit logs
  • Guaranteed uptime & SLA
  • Teammates without limits
  • White-glove onboarding
Contact sales

Running at custom volume, or bound by compliance requirements? Let's talk Enterprise.

Contact sales
§ 01Tools for your customer follow-up

A shared foundation for your messages.

Compare the included features above. Availability also depends on your project setup and permissions.

  • Transactional email

    Deliver receipts, password resets, and any event-driven message over API or SMTP.

  • Campaign broadcasts

    Ship newsletters to your entire list or a live segment without touching code.

  • Workflow automation

    Sequences that fire on events, with waits, conditions, and branching paths.

  • Unlimited contacts

    Keep every contact you have — billing follows sends, never list size.

  • Custom domains

    Verify your own sending domain using the DNS records and instructions provided in Bitelio.

  • Audience segments

    Living segments driven by attributes, behavior, and engagement — refreshed automatically.

  • Analytics & tracking

    Opens, clicks, bounces, and unsubscribes, broken down by email, campaign, and contact.

  • API integration

    Documented endpoints for contacts, events and sending. Your developer connects your systems using the supported APIs.

  • Data controls

    Review the privacy policy and data processing agreement for your project’s processing terms.

Start with your store.
Build the follow-up from there.

Explore the Shopify programme or create a web account for an API integration. Review features and usage before choosing a paid plan.

See Bitelio for ShopifyOpen the docs